Why you can trust what you see on Bastivo
Three separate systems — ranking, verification, and reviews — and none of them can be bought.
Bastivo doesn't get paid by providers to rank higher, doesn't let a provider write or edit its own reviews, and doesn't grant verification based on anything a company says about itself alone.
How Bastivo earns your trust
Not one score — three independent checks, each with its own page if you want the full detail.
Organic Ranking
Providers are ordered by a Bastivo Trust Score built from current verification, published reviews, profile completeness, taxonomy match and recent profile-content or review activity. Responsiveness is not currently used. Verification is one of several factors and never guarantees placement. Payment and commercial arrangements never affect organic ranking, and claiming a profile does not improve its ranking.
Read the Ranking MethodologyVerification
A Verified badge means two things happened, not one: the company claimed its own profile, and a Bastivo Administrator independently confirmed it. An automated email-domain match alone is never enough to earn the badge on its own. Claimed and Verified are shown as two distinct, visible states — a profile is never marked Verified unless it's genuinely both. A verification expires 12 months after approval if it isn't renewed, and the profile then shows as Claimed.
Read the Provider Listing PolicyReviews
Every review is checked for eligibility and moderated before publication. A provider can respond publicly but can never edit, reorder, or delete what a client said about them. The rating shown on any profile reflects only published reviews — nothing pending, rejected, or removed ever factors into the average. Provider responses are also moderated before publication.
Read the Review PolicyThe trust signals, live
Every number below is a live count, not a marketing figure — it's current whenever you're reading this.
0
providers currently Verified — Claimed and independently confirmed by our team, never self-reported.
0
published reviews, across the marketplace.
The lines we don't cross
Said plainly, because 'independent' is a claim every marketplace makes.
- Never let a provider pay to move up the organic ranking.
- Never use an internal featured flag to change public ordering or add a public label.
- Never display a raw numeric Trust Score anywhere public — only the review-derived aggregate rating, a distinct, separately governed figure.
- Never publish a review without moderation, and never let a provider edit, reorder, or remove a published review.
- Never grant a Verified badge from an automated check alone — a human administrator always makes the final call.
Questions about how this actually works
The same accordion pattern used everywhere else on the site — reused, not reinvented.
Trust and moderation
Read the full policies
Everything above in plain language — here's where the detail lives.
Legal & policies
The published legal documents that govern Bastivo.