industry

Technology company risk financing: service commitments, cyber and liability

Technology businesses make commitments to customers about uptime, data and performance. Those contracts largely decide what the business retains, so start there. This page is for technology companies as buyers, not for insurance software.

Service, cyber and liability risks for technology and software businesses, with relevant specialists.

Common risks and risk-financing considerations in Technology & Software

  • Professional liability and service commitments — Failures in software or services can lead to errors and omissions claims and service-level credits. Separate contract remedies from liability claims.
  • Cyber, data and interruption — Breaches and outages create response costs, third-party claims and possible regulatory inquiries. Insurability depends on policy terms, not on the event type.
  • Platform, SaaS and hardware differences — Hosted software, platforms and hardware carry different exposures; hardware adds product liability. Define the business model first.
  • Questions for specialists — Ask how a provider separates cyber and E&O questions and who reviews customer contracts. Self-insurance of a defined layer is one approach to discuss.

Each card shows why that provider is relevant to Technology & Software, from what the provider has recorded against this industry.

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